Terms of Service
Important information about using our services and booking with Hill Staycation.
Last Updated: 7/25/2025
1. Acceptance of Terms
By using Hill Staycation's services, booking accommodations, or accessing our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Booking and Reservations
2.1 Booking Process
All bookings are subject to availability and confirmation. A booking is confirmed only after:
- • Receipt of booking request
- • Payment of required advance/deposit
- • Written confirmation from Hill Staycation
2.2 Rates and Availability
Room rates are subject to change based on season, demand, and availability. Quoted rates are valid for the specified dates only.
3. Payment Terms
- • Advance payment may be required to confirm bookings
- • Full payment is due as per the payment schedule provided
- • Payments can be made via cash, bank transfer, or digital payment methods
- • All prices are in Indian Rupees (INR) unless otherwise specified
- • Additional charges may apply for extra services
4. Check-in and Check-out
Check-in
- • Time: 2:00 PM onwards
- • Valid ID required
- • Early check-in subject to availability
Check-out
- • Time: 12:00 PM (noon)
- • Late check-out charges may apply
- • Final payment due at check-out
5. Guest Responsibilities
Guests are expected to:
- • Respect other guests and maintain peaceful conduct
- • Take care of the property and facilities
- • Follow all safety guidelines and instructions
- • Not engage in illegal activities on the premises
- • Adhere to maximum occupancy limits
- • Report any damage or issues immediately
6. Liability and Insurance
Hill Staycation is not liable for:
- • Loss or damage to personal belongings
- • Injuries sustained on the premises due to negligence
- • Acts of nature or circumstances beyond our control
- • Third-party services or activities
Guests are advised to maintain appropriate travel insurance.
7. Force Majeure
Hill Staycation shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other unforeseeable events.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.
9. Modifications to Terms
Hill Staycation reserves the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date.
10. Governing Law
These Terms of Service are governed by the laws of India. Any disputes shall be resolved in the appropriate courts having jurisdiction.
11. Contact Information
For questions about these Terms of Service, please contact us:
Hill Staycation
Mall Road Gun hills
Near Alhibad bank
Phone: +91 8755346681